Privacy Policy — CMG Maritime Academy
Last Updated: August 2026
CMG Maritime Academy (“CMG Maritime”, “CMG”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using cmgmaritime.com, our online learning services, course registration facilities, enquiry forms, and related digital services (collectively, the “Website” or “Services”).
This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices available to you. By using the Website or submitting information to us, you acknowledge the practices described in this Privacy Policy, subject to applicable law.
1. Information We Collect
a. Information You Provide
Depending on how you interact with CMG Maritime, we may collect information such as:
- Full name;
- Email address;
- Mobile or telephone number;
- Address or location information;
- Course, admission, enquiry, or registration details;
- Maritime qualification, examination, or professional information where relevant to a course or enquiry;
- Information contained in documents or files that you voluntarily submit for admission or course administration; and
- Payment or transaction-related information required to process course fees.
We only request information that is reasonably relevant to providing, administering, or communicating about our Services.
b. Information Collected Automatically
When you visit or use our Website, certain technical information may be collected automatically, such as:
- IP address;
- Browser type and version;
- Device type and operating system;
- Pages visited and approximate time spent on the Website;
- Referring or exit pages;
- Website interaction and usage information; and
- Error, diagnostic, and technical information.
c. Cookies and Similar Technologies
We may use cookies and similar technologies to operate the Website, remember preferences, understand Website usage, improve performance, and support analytics.
You can manage or disable cookies through your browser settings. Some Website features may not function correctly if certain cookies are disabled.
2. How We Use Your Information
We may use the information we collect to:
- Process course enquiries, registrations, admissions, and enrolments;
- Provide and administer courses, online sessions, and related Services;
- Communicate with you regarding courses, schedules, registrations, payments, and support requests;
- Respond to enquiries and provide customer or student support;
- Process or verify payments and maintain transaction records;
- Improve our Website, courses, learning experience, and Services;
- Maintain Website security and prevent fraud, misuse, or unauthorised activity;
- Maintain business, administrative, and educational records;
- Comply with applicable legal, regulatory, accounting, or governmental requirements; and
- Send relevant service communications or promotional communications where permitted by law and, where required, with your consent.
3. Legal Basis for Processing
Where applicable, CMG Maritime processes personal information on one or more of the following bases:
- Consent — where you have provided consent for a specific purpose;
- Contract or requested services — where processing is necessary to provide a course, registration, enquiry response, or other Service requested by you;
- Legal obligation — where processing is required by applicable law or regulation; and
- Legitimate interests — where reasonably necessary to operate, secure, improve, and administer our Services, provided such interests are not overridden by applicable rights.
Where consent is the applicable basis, you may withdraw that consent subject to legal or operational limitations.
4. Sharing and Disclosure of Information
CMG Maritime does not sell or rent your personal information.
We may share information where reasonably necessary with:
- Service Providers — such as website hosting providers, payment processors, email or communication providers, analytics providers, online learning platforms, and technical service providers;
- Professional or Administrative Providers — where required to support our business operations;
- Legal or Government Authorities — where disclosure is required or permitted by applicable law, court order, or legal process; and
- Business Transactions — where reasonably necessary in connection with a merger, restructuring, transfer, or sale of relevant business assets.
Where appropriate, third-party service providers may be required to process information only for authorised purposes and to maintain appropriate security measures.
5. Payment Information
Where online or electronic payments are offered, payment processing may be handled by third-party payment service providers. CMG Maritime may receive transaction information necessary to confirm and administer a payment, but sensitive payment credentials may be processed directly by the relevant payment provider.
Your use of a third-party payment service may also be subject to that provider’s privacy policy and terms.
6. Third-Party Websites and Services
Our Website may contain links to third-party websites, platforms, payment services, video-conferencing services, social media platforms, or other external services.
CMG Maritime is not responsible for the privacy practices, content, security, or policies of third-party services. We recommend reviewing the privacy policy of any third-party service before providing personal information to it.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing Services, maintaining student and business records, resolving disputes, enforcing agreements, and complying with legal, regulatory, tax, or accounting obligations.
When information is no longer reasonably required, we may securely delete, anonymise, or otherwise dispose of it in accordance with applicable law and our operational requirements.
8. Data Security
CMG Maritime takes reasonable measures to protect personal information against unauthorised access, alteration, disclosure, loss, or misuse.
Depending on the nature of the information and the service involved, security measures may include HTTPS/SSL, access controls, authentication mechanisms, restricted administrative access, backups, and security monitoring.
However, no method of transmission or storage over the Internet can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted to or through the Website.
9. Your Privacy Rights
Subject to applicable law and any relevant limitations, you may have rights to:
- Request access to personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Request deletion of personal information where legally permitted;
- Withdraw consent where processing is based on consent;
- Object to or request restriction of certain processing; and
- Request other rights available to you under applicable data protection laws.
To exercise an applicable privacy right, contact us using the details provided below. We may need to verify your identity before processing certain requests.
10. International Data Transfers
Depending on the service providers we use, personal information may be processed or stored in India or other jurisdictions. Where applicable law requires safeguards for cross-border transfers, we will take reasonable steps to use appropriate safeguards.
11. Children’s Privacy
Our Website and Services are primarily intended for individuals seeking maritime education and professional examination preparation. Where a course or Service has specific age or eligibility requirements, those requirements will apply.
We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review and take appropriate action.
12. Marketing Communications
Where permitted by applicable law, CMG Maritime may use contact information to send information about courses, schedules, educational programmes, events, or other Services that may be relevant to you.
You may opt out of promotional communications by following the unsubscribe instructions provided in the communication or by contacting us directly. Service-related communications, such as registration confirmations or important course updates, may still be sent when necessary.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our Website, Services, technology, business practices, or applicable law.
The updated Privacy Policy will be published on this page with a revised “Last Updated” date. We encourage you to review this page periodically.
14. Contact Us
For questions about this Privacy Policy or to submit a privacy-related request, please contact:
CMG Maritime Academy
A/603–606, Kukreja Center, Plot No. 13, Sector 11, CBD Belapur, Navi Mumbai, Maharashtra 400614, India
Phone: +91 97692 47497
Email: info@cmgmaritime.com
Website: cmgmaritime.com
Last updated: August 2026